Why should I hire a Professional Organizer?
Suzanne has extensive experience with life transitions, loss, and unexpected events. Her skills, experience and fresh perspective will keep your project from feeling overwhelming. Suzanne is a compassionate partner who can give you a gentle nudge and cheer you on from start to finish.
How should I prepare?
You don’t need to clean up, and it works best if we see your space as it usually looks. Please remove or lock up all firearms and put away any personal items that you prefer to keep private. We find it works best if you have eaten and feel rested before we start our work together. If you need to take a short break during our session for a snack or drink, that’s fine! And don’t worry about feeding us… we bring our own provisions. We kindly ask that you refrain from smoking during our time together.
What if I’m embarrassed about how my house/office looks?
It’s common for people to feel embarrassed. Please know we won’t judge you and have been in many spaces that people were hesitant to show us. Just know we are excited to work together.
Do I have to be home? And can my family and pets be in the house?
We will work together as a team. Our job is to teach you organizing and maintenance skills. Occasionally we can do work independently, but all decisions must still be made by you. We love kids and animals. As long as the animals are safe to be around a newcomer and will allow us to work, no problem! If your kids are home, please ensure they have activities to keep them occupied while we are working together.
Should I buy supplies before we start?
Please don’t buy anything beforehand; we often can use supplies or repurpose containers that you already own. Once we have done some work together, we may find you need specific items. We can suggest supplies and purchase items to bring to our next session, or you can purchase them on your own. Get It Done charges our hourly rate for shopping/returning with no mark-up for items purchased.
Will you make me get rid of my stuff?
All decisions about what goes will be up to you. You can decide where the items will be moved on to, including who they go to (it’s always good to check with family or friends to be sure they want items you no longer want). We can also discuss resources for items that can be donated. Our goal is to to keep items out of the trash. It’s hard to let go, but we will work with you to make the process as easy as possible.
What if the problem is someone else in my household?
We’ve learned it isn’t a good idea to organize anyone else’s belongings – we can help you to get organized and make suggestions about organizing shared spaces, but we can’t get rid of someone’s belongings without their involvement and consent.
Are services confidential?
We are very sensitive to your privacy and will keep all of your personal information private. Similarly, we will not tell anyone we are working together. Get It Done belongs to the National Association of Professional Organizers (NAPO) and abides by its Code of Ethics. However, if you are satisfied with our services, referrals are a great way for you to share our name!
Will you take photos?
To protect your privacy, we do not take photos. However, it may be beneficial for you take “before and after” pictures to keep you motivated.
How are services billed?
- Payments are made by check, cash, or credit card.
- Single sessions payment is due at the end of each session.
- For packages, payment is ½ paid prior to services being provided with the remaining ½ paid incrementally during each session.
- There is a $30 charge if a check is returned for insufficient funds.
- A receipt will be provided after the session if requested.
- Please note that some locations may incur an additional travel fee.
Can I buy a gift certificate for someone else?
Yes! A gift certificate is a wonderful gift that will not add to anyone’s clutter! Please be sure the recipient wants help getting organized and note that gift certificates must be redeemed within six months.
What is your cancellation policy?
We request 48-hours’ notice for all cancellations to allow another valued client to use that time slot. Please notify us by phone. A cancellation fee of 50% of the minimum daily session will apply if you fail to provide notice.
I’m interested. What’s the next step?